Are there any hidden ingredients in your products, like fillers or extenders?
Absolutely not! Whatever you read on the ingredient panel, is what we put in our seasonings, rubs, and marinades.
Are your products totally organic?
Not at the current time. We purchase our herbs and spices from some of the best quality suppliers in the world!
Are Heaven Made Products Gluten Free?
YES!
Why are some of the labels plain?
There was a business deal that we invested in at the start of covid-19 to introduce a new line of product. The investing partner canceled, and it left our mom and pop shop in a financial bind. To keep our prices down and still allow our customers to enjoy our new delicious products, we decided to create plain labels for our new line of products until we have the extra funds to design new labels.
Can the products be frozen?
We do not recommend freezing the products to prevent moisture from entering and damaging your seasonings.
How long does it take to receive an order?
We normally try to ship within 48 hours. Depending on where you live, you usually will receive an order in a week or less.
Are your products free from soy, legume, and egg allergies?
Our products DO NOT contain soy, legume, or eggs.
Does your products contain MSG (Monosodium Glutamate)?
Our products are extremely low in MSG. For more info on MSG watch the following short video (2:24) by Insider Business.
Are your products high in salt as compared to most similar products on the market?
NO …We use our “Famous Flavor Base” which is the core starting point and from there we build other supporting ingredients around our base adding the least possible amount of salt to complete our wonderful products.
What is the shelf life of the products?
The products have a two (2) year shelf life when unopened and kept in a cool, dry, dark area. After the products are open, we suggest using them for freshness in taste within 6 months.
Coupon Code Terms and Conditions
Coupon codes cannot be used in conjunction with other sales, coupons, or free shipping.
Free Shipping -Vs- Discounts
Shipping weight and/or size affects how our products are packaged, thus larger orders of $100 or more causes higher shipping rates.
The savings on Free shipping is greater than what 10% discount coupons provide.
Why did my checkout fail?
In our shopping cart backend, we get to see the Order Notes and why a sale failed. Below are the top 3 failure causes that account for over 90% of the failed checkouts.
Error message: CVV does not match
Error message: Postal code does not match
Error message: DECLINED: Over limit / Insufficient funds.
If your order fails, please double check to make sure especially that you are entering the CVV code or correct billing address information.
Thank you!